Confidence Backed by Warranty
At Matek Innovative Solutions, we stand behind the quality and reliability of our truck and trailer parts. Our limited warranty policy is crafted to offer clarity, support, and peace of mind to our valued partners.
Warranty Coverage
Applies strictly to manufacturing defects.
Replacement parts provided under warranty are only covered for the remaining period of the original warranty.
Non-transferable — warranties apply only to the original purchaser.
Refunds & Replacements
Refunds are issued only after the defective part is received and inspected.
Shipping costs are not reimbursed under any warranty claim.
In certain cases, replacement parts may need to be prepaid before dispatch.
Warranty claims cannot exceed the original invoice amount.
How to File a Warranty Claim
Step 1
Submit the original sales invoice with your claim.
Step 2
Provide receipts or records showing service dates, mileage, and parts used
Step 3
Ensure repairs are done at a licensed public truck repair facility
Step 4
The facility must agree to return all replaced or damaged parts to Matek
Step 5
Submit any requested documentation within 30 days of filing the claim
Step 6
Repair or replacement is at the sole discretion of Matek Innovative Solutions
Get in Touch with Us
Have questions or need assistance? We’re here to help you with all your inquiries. Reach out today and let’s discuss how our products can meet your needs.
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